SNBilling Revenue Cycle Management Solution Delivers Concierge-Level Services
SNBilling, the recently launched revenue cycle management (RCM) solution from Surgical Notes, is setting itself apart from the competition with its commitment to providing a billing service that exceeds client needs and expectations.
SNBilling is the newest component of Surgical Notes' complete end-to-end revenue cycle solution. Surgical Notes is a nationwide provider of revenue cycle solutions, including, transcription, coding, revenue cycle management, document management, and electronic health record applications, for the ambulatory surgery center (ASC) and surgical hospital markets.
SNBilling manages all aspects of the claim submission process, from coding through adjudication to appealing, collections, payment posting, and patient billing. It offers full integration with practice management systems, transcription software, and coding services. With SNBilling, ASCs will experience numerous financial improvements, including substantially shortened accounts receivable cycles and recaptured lost revenue.
There are several features of SNBilling that make it the revenue cycle management solution of choice for ASCs. First and foremost, Surgical Notes is a partner for all revenue cycle services, says Angela Mattioda, Vice President of RCM Services for Surgical Notes.
"That enables us to ensure quality across every component of the revenue cycle, helping us to deliver faster billing and reimbursement," she says. This is achieved through customized, concierge programs. SNBilling's revenue cycle teams are comprised of employees who not only have extensive RCM experience, but experience specifically in the ASC vertical.
Every team is managed by veteran SNBilling managers. These managers handle only a few clients at one time, oversee all steps in the revenue cycle process, and serve as clients' primary point of contact. "This is the one person clients know they can reach out to who will guarantee that any issue is addressed in a very timely manner," Mattioda says.
Only a few team members are assigned to a team, which breeds familiarity with client operations. "Small, dedicated teams allow for better control, quality, and accountability," Mattioda says. "Our teams and their managers get to know each client's revenue cycle inside and out. They function as an extension of the facility’s business office."
Employees are based in the U.S. and many work remotely, providing a talent recruitment advantage. "This allows me to handpick team members," Mattioda says. "I’m not limited to hiring specialists from one specific geographic area. As a result, we can confidently state that our teams are comprised of the best revenue cycle talent in the ASC industry."
